System upgrades will be performed Tuesday 9/20 12:00am to 6:00am.  There will be brief interruptions to service during this time.

What Goes Into Installing Fiber?

Once folks learn about fiber, this is one of the most frequent questions we hear:

“Why isn’t fiber in my neighborhood?!”

There is so much that goes into getting fiber installed in neighborhoods, and it’s a process with many moving parts that take time and careful planning. We’re here to shed some light on the process.

Keep reading to learn about how Upstate Fiber prioritizes bringing fiber to your community and installing it right from day one so that you’ll get faster, uninterrupted internet for years to come!

Step 1: Establish Interest

The first step to installing fiber in a neighborhood is to make sure that the residents there want it. Fiber is great, but it’s also new and different.

We want to bring connectivity to as many communities as possible. To do that, we need a certain number of residents in the community to be as fired up about faster internet as we are. That’s why it’s important to get your neighbors to sign up. The more people who sign up, the sooner we can get lightning-fast internet into your home. You’ll be able to say goodbye to expensive cable companies and buffering!

Step 2: Develop A Plan

When we’ve established that enough folks want fiber in a community, it’s time to make a construction plan. Every community is unique and different, so we have to look at several factors, see what permits are needed and get a general idea of what needs to be done.

That’s why we take our time to plan how we’ll bring fiber to your community. It may take a little longer, but we promise it’s worth it.

Step 3: Utility Pole Permissions

We need to get permission to utilize utility poles for when fiber has to be installed above ground.

Don’t worry, we try our best to be fast and not disruptive!

Step 4: Construction Begins

Once we’ve planned, everyone is hyped up and we have the go ahead to start construction, we’re ready to go!

As your local fiber provider, we do everything we can to get quality fiber internet to you as fast as possible!

We’re the folks next door, serving neighborhoods here in the Finger Lakes Region… and beyond! What matters to us isn’t competing with huge companies that take advantage, it’s providing a quality service.

Why? We care about our customers and our communities. You need stable connectivity to live and work, and we want to make sure you get it.

Thinking about fiber and if you can get it? Check your availability to see when we’re hoping to expand into your area by clicking below!