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How it Works

Your technology partner

At Upstate Fiber Networks, we are your technology partner. We pride ourselves in educating our customers about the latest technology and being available for all your questions.

How can you get us to come to your community? Get your neighbors involved! The more interest in service helps us know where to go next! You can submit your interest by clicking here.

How does it work?

Step 1

Sign-up

Click on the check availability button to see if your location is serviceable. If you are currently serviceable you will be able to setup your account and choose your installation date (steps 2 & 3). If we haven’t quite made it to your location, you will be put on our notification list!

Step 2

Account Setup

Once your location is ready for installation, you will receive an e-mail notifying you to setup your Upstate Fiber Networks account and choose your installation date!

Step 3

Installation

A drop will be ran to your home prior to a tech coming onsite. After the drop has been installed, a technician will show up on the date and time you choose when setting up your account. The installation process usually takes around 1 hour.

Step 4

Enjoy

Enjoy your high-speed fiber internet!