System upgrades will be performed Tuesday 9/20 12:00am to 6:00am.  There will be brief interruptions to service during this time.

Ontario and Trumansburg Telephone Company’s (OTTC) Upstate Fiber Networks has begun Fiber to the Premise (FTTP) Construction in Geneva and is now offering service in Seneca Falls and Waterloo

February 14, 2022 PHELPS, NY – In the spring of 2021, Upstate Fiber Networks, an Ontario and Trumansburg Telephone Company (OTTC) subsidiary announced plans to construct approximately 75 miles of FTTP infrastructure to serve 10,700 locations in Seneca Falls, Waterloo, and Geneva.

Construction in Seneca Falls and Waterloo is complete, and Gigabit service is available to 5,500 homes and businesses.  Construction in Geneva in under way and is anticipated to be completed later this spring.

“We’re so excited to bring better, faster Internet access to more homes and businesses.  Our Gigabit Fiber delivers the best and fastest speeds available and it provides the same upload and download speeds, setting it apart from other technologies,” commented Paul Griswold, Senior Vice President of OTTC & Upstate Fiber Networks, “With so many folks using video conferencing for school and work, upload speeds are more critical than ever.”

Director of Marketing and Community Engagement, Ashley Gustafson is very pleased with the response in Seneca Falls and Waterloo, “Waterloo and Seneca Falls are certainly keeping our install team busy and we can’t wait to start doing installs for the people in Geneva,” she commented.  

Both Gustafson and Griswold noted that the company employs a bit of a crowdsourcing model to determine future build areas.  They encourage folks to check availability at, and even if they are not in an existing service area, to  complete the submission form.  Should community interest indicate, OTTC could consider expanding its build plans in the future.  

Folks who visit and are in a Fiber service area will be offered priority installation if they complete the submission form. 


Founded in 1920, the Ontario & Trumansburg Telephone Companies (OTTC) is a five generation, family-led business that has continually innovated to deliver state-of-the-art communication technology for more than a century.  Today, OTTC and its subsidiaries including Upstate Fiber Networks, is the largest independently owned telephone Company in New York State.  For more information, visit the Company’s website at


Marnie Grumbach, Fluent IMC, 207.749.9666 zneavr@syhragvzp.pbz